CRITERIA FOR MEASURING SUPPLIER PERFORMANCE AT SLRESCUE

SLRESCUE uses the following parameters to measure performance:

  • Adequate service delivery in terms of requested products, delivery times and conditions, and, where applicable, provision of appropriate guarantees for the service/supply in question. Also, if available, information on the disposal of supplied goods at the end of their life cycle.
  • Possession of management system certifications: ISO 9001, ISO 14001, ISO 45001, or others. We would appreciate it if you could send us a copy of the certification or a link to it.
  • Possession of the relevant authorization to carry out the work (industrial safety, transportation, etc.).
  • For waste management companies, possession of the relevant authorization.

EVALUATION PROCEDURE

At SLRESCUE, an initial evaluation is carried out using the following:

INITIAL EVALUATION QUESTIONNAIRE

  • Quality, environmental, and/or occupational health and safety management system, certified or in process
  • Compliance with delivery or completion deadlines
  • Supply of the agreed quantity or service
  • Availability of stock or necessary resources
  • Acceptable quality/price ratio
  • Prevention of damage during transport or service; use of environmentally friendly vehicles
  • Qualification and regulation of operators, including environmental and occupational risk prevention training
  • Compliance with specifications, including, where applicable, user instructions on product disposal at the end of its useful life
  • Company’s assessment of customer satisfaction with the products/services provided

For CONTINUOUS EVALUATION, any non-conformities will also be assessed.